Legal notice

LEGAL NOTICE

Last updated: 16 July 2026

This website, www.theauraclub.in, is operated under the trade name THE AURA.

1. Store Information

Trade Name: THE AURA
Website: www.theauraclub.in
Email: support@theauraclub.in
Phone: +91 98751 17722
Business Address: B-1104, Sky Gateway, D Mart Road, Waghodia Road, Vadodara, Gujarat – 390025, India

THE AURA operates as an online clothing and lifestyle brand serving customers within India.

2. Customer Grievance Contact

For complaints, order concerns, returns, refunds, delivery issues, privacy requests, or other customer grievances, please contact:

Designation: Customer Grievance Officer – THE AURA
Email: support@theauraclub.in
Phone: +91 98751 17722
Address: B-1104, Sky Gateway, D Mart Road, Waghodia Road, Vadodara, Gujarat – 390025, India

We aim to acknowledge customer complaints within 48 hours and make reasonable efforts to resolve them within one month from the date of receipt.

Customers should include their name, order number, registered email address or phone number, and a clear description of the issue.

3. Website Information

The information available on this website is provided for general product, shopping, and customer-service purposes.

We make reasonable efforts to ensure that product descriptions, prices, sizes, colours, availability, photographs, and other information are accurate. However, minor colour differences may occur because of lighting, photography, screen settings, production variations, or device displays.

THE AURA reserves the right to correct typographical errors, inaccuracies, pricing errors, or omissions and to update website information without prior notice.

4. Product Availability and Orders

All products are subject to availability.

Submitting an order does not guarantee acceptance. THE AURA may refuse or cancel an order because of:

Incorrect pricing or product information
Product unavailability
Suspected fraudulent or unauthorised activity
Payment failure
Incorrect customer or delivery details
Technical or inventory errors
Legal or regulatory requirements

If payment has already been received for a cancelled order, the eligible amount will be refunded using the original payment method.

5. Intellectual Property

Unless otherwise stated, all content appearing on this website—including the THE AURA name, logo, brand identity, clothing designs, prints, product photographs, graphics, text, videos, icons, layouts, and promotional material—is owned by or lawfully licensed to THE AURA.

The content may not be copied, reproduced, modified, distributed, published, commercially exploited, or used to create imitation products without prior written permission from THE AURA.

Unauthorised use of THE AURA’s designs, photographs, branding, or website content may result in legal action.

6. Third-Party Services

This store is hosted using Shopify and may use third-party services for payment processing, shipping, analytics, communication, marketing, or other store functions.

These third parties may operate under their own terms and privacy policies. THE AURA is not responsible for the availability, security, content, or independent actions of third-party websites or services, except where responsibility cannot legally be excluded.

7. External Links

The website may contain links to external websites, social-media platforms, payment providers, or other third-party services.

Such links are provided for convenience. THE AURA does not guarantee or endorse the content, accuracy, availability, security, or privacy practices of external websites.

8. Limitation of Liability

To the maximum extent permitted by applicable law, THE AURA will not be liable for indirect, incidental, special, or consequential loss arising from:

Use of or inability to use the website
Internet, server, payment, or technical interruptions
Unauthorised access caused by circumstances outside our reasonable control
Reliance on third-party websites or services
Delivery delays caused by courier partners, weather, public emergencies, incorrect addresses, or other circumstances outside our reasonable control

Nothing in this Legal Notice excludes or limits liability or consumer rights that cannot lawfully be excluded.

9. Customer Responsibilities

Customers are responsible for:

Providing complete and accurate contact, billing, and delivery information
Checking product descriptions and size information before ordering
Keeping account and payment information secure
Using the website only for lawful purposes
Not attempting to interfere with the website, its security, or its operation
Not reproducing or commercially exploiting THE AURA content without authorisation

10. Policies

Purchases and use of this website are also governed by our:

Terms of Service
Privacy Policy
Shipping Policy
Return, Exchange and Refund Policy
Contact Information

Where there is a conflict between this Legal Notice and a specific store policy, the more specific policy will apply to that issue, subject to applicable law.

11. Changes to This Notice

THE AURA may update this Legal Notice to reflect changes in the store, services, policies, technology, or legal requirements.

The revised version will be posted on this page with an updated revision date.

12. Governing Law and Jurisdiction

This Legal Notice is governed by the laws of India.

Subject to applicable consumer-protection laws and any mandatory legal jurisdiction, disputes connected with this website or THE AURA will be subject to the courts located in Vadodara, Gujarat, India.